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if you have the ultimate beverage package does the gratuity for specialty drinks get applied? can we use our on board credit yo pay or cash?

Asked by: jboehm82423
If you purchased the ultimate beverage package or if you received it as part of a promotion, the gratuity for it has already been collected at the time of booking. You won't be charged anything extra for it. As far as any onboard credit is concerned, all charges that you have on the ship like service charge, shore excursions, onboard shopping, specialty dining etc will be billed to your stateroom. Any credit that you have will be applied to your final bill.
Answered by: Amit092709
Date published: 2018-08-30

Does Cagney’s offer menu choices other than steak?

Asked by: Travelerfam
Like any other steakhouse, they also offer chops, ribs, chicken, fish and such.
Answered by: Bstu1910122
Date published: 2018-08-13

What does Pre-paid Service Mean? Does it benefit the traveler to prepay?

Asked by: Tamara229
Your daily service charge is added to your cruise bill at the end of the cruise. It doesn't really help the passenger unless you want to spread out the charges over several months rather than having one bill at the end of the cruise. The bill at the end of the cruise will have other charges like shore excursions, drinks, onboard shopping etc.
Answered by: Amit092709
Date published: 2018-08-06

Are ironing boards and irons available on the ship or can one be delivered to your room for a short period

Asked by: niftypoppy
Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Answered by: Amit092709
Date published: 2018-07-03

is there a blow drier in the room ?

should i bring my own blow drier?
Asked by: fvasallo35
All staterooms have hair dryers. The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Answered by: Amit092709
Date published: 2018-08-02

Some of the haven rooms and balconies overlook public spaces like the main pool. Are these windows blacked out so that people can't see in?

Asked by: wagdunes
The glass have a mirrored finish to prevent anyone from seeing in.
Answered by: Amit092709
Date published: 2018-01-16

Is room service free on the gem? I expect to tip and how much should I tip my concierge and cleaning personnel?

Asked by: Rbpoggi
Room service is complimentary only for Haven guests. There is a service charge added for all other guests. As far as tipping is concerned, you can tip them based on your personal preference. There is no set amount.
Answered by: Amit092709
Date published: 2018-01-16

Frozen drinks in drink packge?

Are frozen drinks (pina coladas, frozen daiquiries) included in the unlimited drink package?
Asked by: Staci62489
Yes, frozen drinks are included. Here are all the terms and conditions of the package http://www.ncl.com/terms/ultimate-beverage-package
Answered by: Amit092709
Date published: 2018-01-16

how late can you disembark at end of cruise

Asked by: clubreid
It usually takes about 30 minutes for the ship to be cleared by customs before the guests can start disembarking. If the ship docks at 8 AM, you can expect all guests to be cleared off the ship by around 10 AM.
Answered by: Amit092709
Date published: 2018-08-06

How long before my cruise will I be able to make special requests of the Concierge? I am in a Haven room.

On a previous cruise with Haven room, I was contacted before the cruise and could make special requests, such as removing everything from the mini-fridge, add deck lounger, etc. Also, how do they contact me?
Asked by: Spoccer
I'm not aware of NCL concierge service contacting guests before the cruise. If they do it, they will contact you on using the phone number you provided at the time of reservation or while doing your online check-in.
Answered by: Amit092709
Date published: 2018-01-19
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