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I am a CPAP user. Should I bring on board my own distilled water?

Asked by: jaqmiami
Contact Customer Service before your cruise. They will send you a Medical Clearance form (about 5 minutes to complete). Email it back and the Medical Staff will have distilled water in your cabin so you don't have to juggle a gallon jug with your suitcases while checking in.
Answered by: OHTraveller
Date published: 2018-10-10

How does the crew deal with food allergies?

My wife is allergic to gluten, soy, dairy and shellfish. Will the chefs work with her or will she be very limited in her food options?
Asked by: IAmTheDude
If you have any other special dietary requirements contact NCL about a month in advance and inform them about the dietary requirements. Follow up with NCL a week before the cruise as a reminder. Once on board, contact the restaurant manager to ensure that they are aware of it.
Answered by: Amit092709
Date published: 2018-07-18

When do you send me the visa application for Cuba trip April 23/2018?

Asked by: Arlyn
It is always advisable to check the consulate website for rules regarding visas. Visa requirement and fees involved can vary depending on your country of origin.
Answered by: Amit092709
Date published: 2018-09-05

how do you find out what your total "on board credit" balance is, and are on board credits ship specific

Asked by: mikesharon
The onboard credit that you received will be shown in your onboard statement. Any charges you have on the ship like dining, onboard shopping, shore excursions, service charge etc will be billed to your stateroom. At the end of the cruise they will apply any onboard credits you have to your final bill before charging it to your credit card.
Answered by: Amit092709
Date published: 2018-09-05

The Sauna and Steam are included with the use of the Firness Center?

Asked by: jaqmiami
The sauna & steam rooms are in the spa area and not in the fitness center. The fitness center is complimentary for guests. However, you have to buy a pass to use the spa facility and services.
Answered by: Amit092709
Date published: 2017-10-20

Can I request a different stateroom on a higher deck level

rooms are on the 4th level - we would really prefer to be on a more upper lever deck as I am a bit claustrophobic & being on the lower deck adds quite a bit of stress. Reservation # 35905161 - Dillon Ralls and Jacob Ralls Reservation # 35905153 - Jan Ralls and Tracy Ralls
Asked by: dillonjacob
A lot of people like to upgrade once they have booked a cabin. Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade. Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
Answered by: Amit092709
Date published: 2018-07-20

Can I upgrade my room once on board if I am not happy with it?

Cruising in 2 days.
Asked by: MMoses
Unless there is an issue with the room they won't switch the rooms. You may be able to upgrade if you pay the price difference on the price of the room.
Answered by: Amit092709
Date published: 2018-07-20

will the king bed be converted into 2 twin beds for us?

Asked by: barbitay
Only the penthouse has a king sized bed. The rest of the staterooms have two full sized beds that can be combined to make a queen sized bed.
Answered by: Amit092709
Date published: 2018-08-30

Are there irons and ironing boards in the staterooms or available on the ship?

Asked by: firsttimesailor
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Answered by: Amit092709
Date published: 2018-07-18

Open Bar Gratuities

I read that 20% gratuities would be added at checkout. What is the price to which the 20% is added? Is it per day or what a drink package would cost.
Asked by: Seahorseintx
The 20% gratuity is collected at the time of booking. There won't be any additional gratuity added to your stateroom charges.
Answered by: Amit092709
Date published: 2018-09-15
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